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Apr 21 2017
By: bezaants First Son 2 posts
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update

3 replies 96 views Edited last month

i have updated my ps4 with 4.55 update twice yet it still says i need to do it with a usb drive so i cant access my ps4

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MVP Support
Registered: 04/12/2010
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Re: update

last month

Your hard drive may have failed or is in the process of failing.

 

Try safe mode options.  If those don't work then replace the hard drive.

 

https://support.us.playstation.com/articles/en_US/KC_Article/Safe-Mode-PS4/?

** Use a unique password for your PSN ID - one you don't use anywhere else **
** Engage brain before putting mouth in gear ** ** two-step verification - use it **

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First Son
Registered: 04/21/2017
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Re: update

last month

i used the safe option to do it both times

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MVP Support
Registered: 04/12/2010
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Re: update

last month

There are other options within safe mode - try "rebuild database", for example.

** Use a unique password for your PSN ID - one you don't use anywhere else **
** Engage brain before putting mouth in gear ** ** two-step verification - use it **

”Signature-1.jpg”
MVP Terms and Conditions ________________(=^‥^=)________________ Forum Rules of Conduct
========== SONY Customer Service 800-345-7669 or Link to Live Chat ==========

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