This absolutely worked for me. Wish I had found this first before wasting time with Sony support. Guy left me with a reference number and I still couldnt get game downloaded after 20min. Come here and resolved in 2 min!!
i pre-ordered mass effect andromeda and i can not download it, when i go into my library it says purchused, i can not find a location to start the download. i can download the addons but they will not install since i can not download the main game. any ideas?